Mastering Interviews with the PEACE Technique

This course explains a five-stage process in which investigators try to build rapport and allow a criminal suspect to provide their account of events uninterrupted, before presenting the suspect with any evidence of inconsistencies or contradictions.
Duration: 1 Day
Hours: 1 Hour
Training Level: All Level
Virtual Class Id: 52531
Recorded
Single Attendee
$199.00 $332.00
6 month Access for Recorded
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About the Course:

The objectives and scope of investigations vary widely, but their overriding purpose is always to find out the relevant facts. Each investigation may be unique and handled differently, following standard techniques can help you investigate in a fair, transparent, and consistent manner.

Course Objective:

  • To identify how to establish rapport with a witness.
  • To understand that accusatory interrogation techniques with witnesses are ineffective and undermine a speak-up culture.
  • To use cognitive interviewing skills to gather reliable evidence from a witness without contaminating that evidence with the interviewer’s own perspectives.

Who is the Target Audience?

  • Lawyers, HR professionals, compliance officers and anyone else who conducts workplace investigations.

Basic Knowledge:

  • No prior knowledge is required

Curriculum
Total Duration: 1 Hour
How to properly prepare and plan for the interview
Ways to establish rapport with the interviewee to encourage a good discussion
How to elicit information through cognitive interviewing skills
How summarizing the main points at the end of the interview bolsters the evidence