HR’s Role in Crisis Management and Business Continuity

Explore HR’s vital role in crisis management and business continuity—ensuring resilience, employee support, and organizational stability.
October 09, 2025
12:00 PM - 02:00 PM (Eastern Time)
Duration: 1 Day
Hours: 2 Hours
Training Level: All Levels
Virtual Class Id: 53801
Live Session
Single Attendee
$149.00 $249.00
Live Session
Recorded
Single Attendee
$199.00 $332.00
6 month Access for Recorded
Live+Recorded
Single Attendee
$249.00 $416.00
6 month Access for Recorded
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About the course:

The modern workplace faces a wide range of potential crises, from natural disasters and public health emergencies to cybersecurity breaches and organizational changes. Human Resources (HR) professionals are at the heart of a business’s response, playing a pivotal role in ensuring safety, communication, and the continuity of operations. This course, “HR’s Role in Crisis Management and Business Continuity,” provides practical guidance for HR professionals to prepare for, respond to, and recover from workplace crises, with a focus on protecting people and sustaining business operations.

Course Objective:

By the end of this course, participants will be able to:

  • Understand the fundamentals of crisis management and business continuity planning (BCP) from an HR perspective.
  • Identify HR’s responsibilities before, during, and after a crisis.
  • Develop and implement HR policies and procedures for crisis preparedness and response.
  • Facilitate effective communication, employee support, and leadership during emergencies.
  • Collaborate with other business functions to support overall business continuity.

Who is the Target Audience?

This course is ideal for:

  • HR managers and business partners are responsible for crisis planning and response.
  • Organizational leaders and department heads collaborate with HR during disruptions.
  • Health and safety officers and emergency response teams.
  • HR professionals looking to enhance their strategic impact in business continuity.
  • Anyone involved in developing or executing business continuity plans.

Basic Knowledge:

  • No prior crisis management experience is necessary, but a general understanding of HR functions will be helpful.

Curriculum
Total Duration: 2 Hours
Introduction to Crisis Management and Business Continuity

  • Defining Crisis Management and Business Continuity
  • Types of Workplace Crises (natural disasters, pandemics, cyberattacks, etc.)
  • HR’s Strategic Role in Crisis Response

Crisis Preparedness: Policies and Planning

  • Developing Emergency Response and BCP Policies
  • Risk Assessment and Scenario Planning
  • HR’s Role in Workforce Planning and Succession during Crises

Communication in Crisis

  • Establishing Communication Protocols
  • Internal Messaging: Keeping Employees Informed and Calm
  • External Communication: Supporting Business Reputation

Supporting Employees During and After a Crisis

  • Employee Well-being, Mental Health, and Support Services
  • Remote Work, Flexible Arrangements, and Leave Policies
  • Managing Layoffs, Furloughs, and Redeployments

Recovery and Lessons Learned

  • Facilitating Return-to-Work and Business Recovery
  • Debriefing, Documentation, and Continuous Improvement
  • Integrating Lessons Learned into Future Planning

Case Studies and Q&A

  • Real-World Examples of HR Crisis Management
  • Interactive Scenario Discussion
  • Open Q&A Session