Art of Negotiation: Mastering Tactics

About the Course:

Successful negotiators know WHAT to say, HOW to say it WHEN to say it, and most important of all – what to do AFTER they say it. This is what we mean by “negotiating tactics”. 

Negotiation is about strategy and tactics. Your strategy is the plans you make in private with your team. Tactics are whatever you say or do in the presence of your counterpart – and everything THEY say or do around you. Tactics are what they see, hear, and experience from YOU.

Course Objective:

In this class, we will learn the 4 classes of negotiating tactics, and how to use them for maximum impact. 

• Relationship Builders
• Value Manipulators
• Time Managers
• Conflict Controllers

One of the most important tactical decisions a negotiator can make is to decide on Win-Win or win-lose tactics. In this course we will learn how to decide which is better for your organization – and how to make sure you can get the kind of relationship that’s best for you.

Who is the Target Audience?

• Professionals or business students.

Basic Knowledge:

• Basic business knowledge.